Legal Information
Offer
for conclusion of an agreement for provision of access to the System and residential traffic
1. General Provisions
1.1. This document, permanently available on the Website, constitutes an official offer of Node Proxy LTD (hereinafter — the “Provider”) to enter into an agreement for provision of access to a software service and residential traffic (hereinafter — the “Agreement”, “Offer”) with any capable individual or legal entity (hereinafter — the “Client”).
1.2. This Offer constitutes a legally binding proposal to enter into an agreement.
1.3. Acceptance of this Offer shall be deemed to occur when the Client performs one or more of the following actions:
- registration of an account (Personal Account);
- confirmation of acceptance of the Offer terms;
- payment for Usage Limits or balance top-up;
- actual use of the System.
1.4. From the moment of acceptance, the Agreement shall be deemed concluded, and the Client shall be deemed to have accepted all its terms in full, without reservations or exceptions.
1.5. By accepting this Offer, the Client confirms that:
- has read and understood the terms of this Offer;
- understands the purpose and functionality of the System;
- accepts all conditions of use in full;
- acts at their own risk;
- has independently determined that the terms meet their needs and purposes.
1.6. If the Client does not agree with the terms of the Offer in whole or in part, they must cease using the System.
2. Terms and Definitions
2.1. Website — the Provider’s website.
2.2. System — a software and hardware complex operated by the Provider, including its infrastructure, designed for routing internet traffic and managing network parameters, including residential traffic.
2.3. Provider — Node Proxy LTD.
2.4. Client — a person who has accepted this Offer.
2.5. Personal Account — the Client’s personal section.
2.6. Account — a set of data used to identify the Client.
2.7. Usage Limit — a prepaid volume of internet traffic and computing resources.
2.8. Residential traffic — internet traffic routed through IP resources made available by the Provider.
2.9. Balance — a record of the Client’s funds.
2.10. Frozen Balance — unused Usage Limit temporarily unavailable.
3. Legal Nature of the Relationship
3.1. The Provider grants access to the System and its infrastructure.
3.2. The subject of this Agreement is the provision of technical capability to use the System and residential traffic.
3.3. The Provider independently determines the architecture, operation methods, and parameters of the System.
3.4. No ownership or control over the infrastructure is transferred to the Client.
4. Subject of the Agreement
4.1. The Provider grants the Client access to the System and the ability to use residential traffic within the paid Usage Limit.
4.2. The Client agrees to pay for access and comply with the Agreement.
4.3. The Client is granted the ability to:
- route internet requests;
- use paid traffic;
- manage parameters via the Personal Account.
4.4. Access is provided on a prepaid basis.
5. Usage Limits
5.1. Use of the System is limited by the Usage Limit.
5.2. The validity period is 31 calendar days from activation.
5.3. After expiration, unused volume becomes Frozen Balance for 14 days.
5.4. If a new package is purchased, the Frozen Balance is added.
5.5. If no purchase is made, the Frozen Balance is forfeited without compensation.
6. Payment Terms
6.1. Payment is made on a full prepayment basis.
6.2. Payment methods are available on the Website.
6.3. Payment obligation is fulfilled upon receipt of funds.
6.4. Payment confirms agreement with:
- validity period;
- freezing mechanism;
- forfeiture conditions.
6.5. All payments are final except as expressly provided in this Offer.
7. Refunds and Cancellation
7.1. The Client understands that the subject of the Agreement is access to the System and Usage Limit.
7.2. From the moment access is granted, the Provider’s obligations are considered fulfilled.
7.3. No refunds are provided for unused or partially used Usage Limits.
7.4. Unused Usage Limits may be forfeited without compensation.
7.5. A refund may be considered only in the case of complete inability to provide access due to the Provider’s fault.
7.6. If a refund is approved in accordance with Clause 7.5 of this Agreement, the Client must submit a refund request within 2 (two) days from the moment the incident occurred. The Provider shall review the refund request within 7 (seven) business days from the date of its receipt. If the refund request is approved, the refund shall be processed using the same payment method originally used by the Client within 30 (thirty) calendar days from the date the positive refund decision is made.
7.7. The Provider’s decision regarding refunds is final.
7.8. Any restrictions, blocks, Client errors, or changes in Client needs do not constitute grounds for refund.
8. Access to the System
8.1. Access is provided via the Personal Account.
8.2. The Provider may apply additional verification measures.
8.3. The Provider may modify the System without prior approval.
9. Rights and Obligations of the Provider
9.1. The Provider shall:
- grant access after payment;
- maintain usage records;
- ensure reasonable operability.
9.2. The Provider has the right to:
- modify functionality;
- restrict access;
- block the Client without refund;
- refuse service.
10. Rights and Obligations of the Client
10.1. The Client shall:
- use the System lawfully;
- comply with the Agreement;
- ensure account security.
10.2. The Client is prohibited from:
- unlawful use;
- abuse;
- interference with the System.
10.3. The Client bears full responsibility for their actions.
11. Infrastructure Use
11.1. The System operates within the Provider’s infrastructure.
11.2. The Provider does not guarantee:
- IP consistency;
- stability;
- compatibility.
11.3. All risks are borne by the Client.
12. Technical Support
Provided at the Provider’s discretion.
13. Acceptance
13.1. Access provision constitutes proper performance.
13.2. Absence of claims means acceptance.
14. Limitation of Liability
14.1. The System is provided “as is”.
14.2. The Provider does not guarantee:
- uninterrupted operation
- error-free performance
- achievement of Client goals
14.3. The Provider is not liable for:
- any damages
- blocks
- data loss
- lost profits
14.4. Liability is limited to the amount paid.
15. Intellectual Property
All rights belong to the Provider.
16. Personal Data
Processed in accordance with the policy.
17. Electronic Communication
Legally binding.
18. Term
Effective from acceptance.
19. Changes
Provider may modify terms.
20. Force Majeure
Parties are released from liability.
21. Dispute Resolution
21.1. Disputes are resolved through negotiations.
21.2. Failing agreement — jurisdiction at Provider’s discretion.
22. Final Provisions
22.1. Governed by international commercial principles.
22.2. Partial invalidity does not affect the rest.
23. Provider
Node Proxy LTD
Tg. @node_support